WELCOME TO TRAVEL O QUENCE

TRAVREPS, a division of Travel O Quence, operates solely as a sales, marketing, and representation partner for selected Destination Management Companies (DMCs), tourism boards, cruise operators, hotels, and other tourism-related service providers across the globe.

TRAVREPS is not the source, provider, or operator of any travel products or services sold, offered, or delivered. All travel arrangements, services, and operational responsibilities are managed directly by the respective service providers (DMCs or suppliers).

TRAVREPS’ role is representational in nature, aimed at promoting and facilitating B2B communication between global travel buyers and the partner DMCs/suppliers. While TRAVREPS takes utmost care in curating its portfolio of partners based on credibility, compliance, and market reputation, it does not assume responsibility for the actual delivery, quality, legality, or performance of services rendered by any third party.

By engaging with a DMC, supplier, or product represented by TRAVREPS, travel agents and buyers acknowledge and agree that:

• TRAVREPS acts solely as an intermediary, not as a principal, service provider, or co-supplier. 
• All bookings, payments, contractual obligations, and operational responsibilities lie exclusively between the travel buyer and the respective supplier/DMC. 
• TRAVREPS shall not be held liable for any: 
  • Service failure, negligence, or non-performance by the third-party provider 
  • Loss, damage, injury, or delay incurred during or as a result of services provided 
  • Events beyond its reasonable control, including but not limited to force majeure, geopolitical conditions, or supplier insolvency.
     

It is the sole responsibility of the travel agent or operator to:

• Perform due diligence on the supplier and their services 
• Verify all legal travel documentation, visas, insurances, and compliance requirements 
• Communicate directly with the supplier for bookings, confirmations, payments, and service execution.
   

TRAVREPS may assist in facilitating introductions, marketing collateral, product trainings, and destination briefings, but does not participate in the service delivery or transaction process

Travel to international destinations may carry certain health, safety, or political risks. As TRAVREPS does not operate any travel services, it is not in a position to assess or advise on destination safety or suitability. Travel agents and their clients are advised to refer to official government advisories and third-party travel intelligence sources.

Adequate travel insurance is strongly recommended to cover unforeseen cancellations, supplier defaults, or medical emergencies

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By choosing to engage with any supplier or DMC represented by TRAVREPS, the travel buyer acknowledges and accepts the terms outlined above and agrees that TRAVREPS shall not be held liable for any loss, damage, or default by the third-party supplier.